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Here's Your Multifamily Resident Experience

Do you want to retain residents and improve your bottom line? Guests reveal how they build a standout multifamily resident experience, from tried-and-true tactics to new ideas. Discover the people and communities that are defining what it means to create and sustain an exceptional resident experience that produces real results in multifamily real estate.

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  2. Resident Retention and the "friendship factor" with Pete Kelly, Apartment Life

Resident Retention and the "friendship factor" with Pete Kelly, Apartment Life

Feb 23, 2021

How does the "friendship factor" increase retention and reduce operating costs? Pete Kelly from Apartment Life talks about their research and leadership around resident engagement and retention and how these factors positively impact multifamily operators.